3.1 What this is. The Catchself membership is a self guided digital reflection service that you subscribe to. While your membership runs it includes the Self-Insight Snapshot and the full guided Pattern Analysis (each completed once per person, and they stay yours to read afterwards). The journal, life areas and the expansion are coming soon and are not part of the membership yet. No date is promised for them; when one opens, the membership page says so. The Mind Read Deep Dive, when it is offered, is a separate one-off digital service that you pay for once. Orders placed before these terms took effect keep the terms that were shown at the time of that order. None of this is therapy, coaching, medical care or a diagnosis, and none of it promises any cure or healing.
3.2 Price, billing interval and VAT. The price of the membership per billing period, monthly or yearly, is shown before you order, and it is the final price. For the yearly membership we also show the monthly amount that bills from the second year (Art 246a sec 1 Abs. 1 Nr 8 EGBGB). The membership is billed in advance at the start of each billing period to the payment method you gave at checkout. A discount code entered at checkout applies to the first billing period only; every later period bills at the full price shown. A 100 percent code grants the membership free: no card is taken, nothing is charged and nothing renews. Under sec 19 UStG no VAT is charged or itemised, because the provider uses small-business status.
3.2a Payment methods. Payment is processed by our payment provider Stripe. The membership is paid by card. A one-off purchase can be paid by card, and where Klarna is available for that order you can also choose Klarna and pay the price in 3 interest-free instalments; in that case Klarna pays the provider in full and collects the instalments from you under Klarna's own terms. The provider adds no instalment fee and no surcharge: the total stays the same final price shown.
3.3 Nature of the contract, term and renewal. The membership is a digital service within the meaning of BGB sec 327 Abs. 2 and a continuing contract. The monthly membership runs for an indefinite term and renews every month until you end it; its minimum term is one billing month. The yearly membership runs for one fixed year and then continues month to month at the monthly amount shown at checkout, and from then on you can end it monthly; it never renews into a second fixed year (BGB sec 309 Nr 9). Your minimum commitment is the billing period you chose (Art 246a sec 1 Abs. 1 Nr 14 and 15 EGBGB).
3.3a Ending the membership. Ordinary cancellation: the "Cancel contracts here" button in the footer of every page ends your membership at the end of the current billing period, at any time and without a login (BGB sec 312k). We confirm the receipt of your declaration, its date and time, and when your membership ends, by email straight away (BGB sec 312k Abs. 4). Extraordinary cancellation: either side may end the membership for cause without notice (BGB sec 314); you can declare it through the same button, and a person assesses the reason. We may suspend or end your access for proven misuse as described in 3.6. Withdrawing from the contract inside the first 14 days is a separate right, described in 3.4.
3.3b Your content when the membership ends. Your results stay available to read for at least one full year from the day you joined, even if you cancel inside that year, and for as long as your membership is paid. The tools (new sessions, and any coming-soon part once it has opened) stop when the membership ends. After the membership has ended and that first year has passed, we send you a notice giving you at least 30 days to download everything before we delete our copy of your content; we never delete without that notice. Billing records are kept for as long as tax law requires (sec 147 AO, sec 257 HGB) and never contain your answers. You can ask us to delete your content sooner at any time; see the privacy policy.
3.4 Right of withdrawal. You may withdraw from the contract within 14 days of the day it was concluded, without giving reasons (BGB sec 355). Membership: at checkout you asked us to begin your membership at once, before those 14 days end (consent (b)). If you withdraw within the 14 days, your payment is refunded in full. We keep nothing for the days already used, and your right of withdrawal does not end early: a membership is a continuing service that is not performed in full within the 14 days, so the right ends only when those days are over (BGB sec 356 Abs. 5 Nr 2). The refund is made by a person within 14 days of your declaration, to the payment method you used (BGB sec 357). A membership granted free with a code can be withdrawn in the same way; there is then nothing to refund, and your access ends. One-off purchases (the Mind Read Deep Dive, and earlier one-off orders): If you withdraw within the 14 days after the service has begun at your request, you pay a reasonable amount for the part already provided and the rest is refunded (BGB sec 357a Abs. 2); once the service has been performed in full, the right of withdrawal ends (BGB sec 356 Abs. 5). How to withdraw: use the login-free Withdraw from contract button on every page (BGB sec 356a), the model withdrawal form, or an email to the address in 3.13. The full withdrawal information is in the cancellation policy.
3.5 Crisis pause (goodwill). If the safety system pauses your account during a crisis, that pause is neither a termination nor a refund event. For a membership, billing is suspended while the pause lasts: no renewal is collected inside the pause, renewal invoices that fall due inside it are held as drafts, and no period is charged twice. For a one-off purchase, your access stays usable free for 12 months after the pause as a goodwill extension, separate from the paid scope. This goodwill is not part of the paid promise and does not extend the right of withdrawal.
3.6 Fair use and permitted use. Your access is a personal, non-transferable right to use the product for your own self-reflection. You may not share, resell, or give others access to your account or your results, and you may not use the product on behalf of anyone else.
Misuse. Misuse includes, without limitation: automated, scripted, or bulk access; circumventing or attempting to circumvent usage limits, rate limits, or the per-person allowance (the Snapshot and the Pattern Analysis are each completed once per person); sharing or reselling access; using the product to build a competing product or to extract the method; and any use that damages, overloads, or interferes with the service or other customers.
Suspension and termination. If we detect proven misuse, we may suspend or terminate your access. Where practical and appropriate we will warn you first and give you a chance to stop, but for clear or repeated misuse we may act without prior warning. Suspension or termination for proven misuse does not entitle you to a refund, consistent with our refund terms.
How we detect misuse. We detect misuse only from technical usage signals: counts of requests, the pace and timing of use, and how often usage limits are hit. We do not read the content of your answers for this purpose, and no human reads your answers (see our privacy promise).
Honest use is protected. These rules exist to stop abuse, not to penalise genuine, heavy, honest use of your own analysis. Normal use, including returning many times while your membership runs, is always fine.
3.7 Suitability. This asks deep personal questions; strong feelings can come up. It is not therapy or medical care, and it is not meant for someone in an acute mental health crisis. These are informed-choice acknowledgements, not a liability waiver for health harm (such a waiver is void under sec 309 BGB).
3.8 Liability. We do not exclude liability for injury to life, body or health, or for intent or gross negligence (sec 309 Nr. 7 BGB). Other liability is limited to the extent the law allows.
3.9 Privacy. No human reads answers or reports. Data on EU hosting (Supabase Frankfurt), encrypted, deletable on request, consent withdrawable any time with future effect. Full detail in the privacy notice.
3.10 AI Act. Questions and the report are produced by an AI system. The Art 50(1) on-screen notice is shown at the first interaction. See also about the AI in this product.
3.11 Age. You must be at least 18 years old to purchase and use the service (this is part of consent (d) at checkout).
3.12 Consumer arbitration (sec 36 VSBG). We are not obliged and not willing to take part in dispute-resolution proceedings before a consumer arbitration board.
3.13 Governing law and contact. German law. Provider and contact: Anjuli Hertle, Otto-Hahn-Str. 2, 72622 Nuertingen, Germany, breaking.life.patterns@gmail.com. See the legal notice.
3.14 Version. The version of these terms and its date are shown at the top of this page. A change to these terms is a new version with a new date. The wording and version of the consents you gave at checkout are recorded with your order.